Organizational Analysis Essay Discussion Paper

Organizational analysis is management tool that is applied for diagnostic purposes to determine its current performance, shortcomings and opportunities while developing an action plan on how to achieve the desired performance level. To be more precise, it evaluates the components that identify the organization. As a management tool, it serves the important function of identifying the inefficiencies and problems that exist within the organization with the intention of presenting strategies to deal with the problems. The analysis shows the organization’s structure and operation, thus making it easier to identify glaring issues more easily. Besides that, the tool aids with expansion, merger and transition efforts to determine what the organization needs. Other than showing problems, the analysis can also identify what is right in the organization (Kerin, Hartley & Rudelius, 2014). The present analysis explores the concept of organizational analysis as it applies to Florida South Hospital Organizational Analysis Essay Discussion Paper.

ORDER YOUR PAPER HERE

Part 1: Environmental Assessment

Table 1. PEST analysis

Environment feature	Assessment results
Political	·  Regulatory policies ·  Employee laws governing safety and health regulations, benefits, overtime and minimum wage ·  Safety procedures as presented by OSHO ·  Affordable Care Act instructions on controlling costs
Economic	·  GDP = $15.5 trillion, 1.5% increase ·  Unemployment rate reduced from 9.6% to 9.1%
Social	·  78.2% Christians ·  16.2% atheists ·  2% Judaists ·  0.7% Buddhists ·  0.6% Muslims ·  0.4% Hindus
Technological	·  Innovation and adoption leader ·  Key technological advancements ·  Technology reduce overall costs ·  Technology increase patients’ engagement

 

An environment analysis was conducted for Florida South Hospital using PEST (political, economic, social, and technological) analysis tool (see Table 1). Firstly, a political analysis was conducted for the health industry in Florida and the US. The analysis included laws, regulatory restrictions and operational policies. The facility is influenced by regulatory policies since it concerns human life with grave implications for patients. In fact, the regulations demand that facilities must meet set conditions in terms of personnel qualifications and equipment before operating. In addition, employee laws govern safety and health regulations, benefits, overtime and minimum wage.  For instance, workers are entitled to at least $5.15 remuneration for every hour worked. In addition, overtime should not fall below 150% of the regular pay rate, calculated after 40 hours of weekly work. Given that the workplace may involve noise and other workplace health risks, every medical facility is expected to apply safety procedures are presented by OSHO. Besides that, the facility must meet the conditions set in the Affordable Care Act in terms of lowering the cost of medical care (Gillespie, 2016). In this respect, the political analysis shows that there are regulations, laws and policies governing the industry, to which the medical facility must conform Organizational Analysis Essay Discussion Paper.

Secondly, an economic analysis has been conducted for Florida State and the US to include economic growth, interest rates, inflations rates and exchange rates. The analysis reveals that the nations GDP stands at approximately $15.5 trillion, with a 1.5% increase reported as real growth rate. The high figures and growth are an indication that the public/patients have more to spend on healthcare, thus medical facilities should expected to reported higher earnings. Also, the unemployment rate reduced from 9.6% to 9.1% to imply that more people are getting employed and are likely to have health insurance thus causing more people to seek medical care (Gillespie, 2016). As a result, the economic analysis shows that the facility is poised to experienced growth as more people seek medical care.

Thirdly, a social analysis has been conducted with emphasis on how Americans view medical care and other health aspects. In this case, 78.2% of all American are Christians, 16.2% are atheists, 2% are Judaists, 0.7% are Buddhists, 0.6% are Muslims, and the remaining 0.4% are Hindus (Gillespie, 2016). Based on religious analysis, it is clear that there are no religious hindrances that would stop Americans from seeking medical care for religious reasons. As such, there are no discernible social hindrances that would stop patients from patronizing the facility.

Fourthly, a technological analysis shows that the US has been at the forefront in developing and adopting technological innovations in the health care industry. In this case, two key technological advancements have shaped the health care industry: social networking and medical technologies. Adopting these technologies would reduce the overall cost incurred by the facility while increasing earning and increasing patients’ engagement even as they offer a competitive advantage (Gillespie, 2016). Based on the PEST analysis, it is clear that Florida South Hospital has a favorable position in the health care market. That is because the political, economic, social and technological environment aspects are favorable for the facility Organizational Analysis Essay Discussion Paper.

ORDER YOUR PAPER HERE

Part 2: Organizational Assessment

Table 2. Organization assessment

Organization feature	Explanation
Vision statement	Improving Tomorrow, Innovating Today
Mission statement	Extending the Healing Ministry of Christ
Value statement	Florida Hospital is committed to providing quality care while reducing costs and confusion
Organization structure	Matrix organization structure

 

An organization assessment has been conducted to identify the internal factors that affect the facility (see table 2). Firstly, the vision statement is presented that: Improving Tomorrow, Innovating Today. This statement shows that even as the facility focuses on addressing the existing medical needs, it invests in healthcare to address future medical needs. Secondly, the mission statement is presented that: Extending the Healing Ministry of Christ. This statement shows that the facility has Christian affiliations. Thirdly, the value statement is presented that: Florida Hospital is committed to providing quality care while reducing costs and confusion. This is an affirmation of the facility’s intention to provide the best possible medical care at affordable costs (Florida Hospital, 2018). Finally, the facility applies a matrix organization structure whereby the personnel have a reporting relationship with more than a single manager. This is because of the existing inter-professional collaborations that direct medical care delivery so that medical personnel report along care team and functional lines (Robbins & Judge, 2012) Organizational Analysis Essay Discussion Paper.

Part 3: Gap Identification

Table 3. Balanced scorecard and gap indicators for Florida Hospital

Perspective	Strategic objectives	Hospital performance/measure	Targeted performance/measure	Gap assessment
Learning and growth	Increase personnel expertise	40% of medical personnel underwent skills training	70% of medical personnel to undergo skills training	Additional 30% of personnel required to undergo skills training
	Optimize human capital	15% human capital return on investment (ROI)	20% human capital ROI	Improve human capital ROI by 5%
Internal business processes	Increase acquisitions	4 new acquisitions	6 new acquisitions	2 additional acquisitions required to reach the target
	Improved service offerings	2 new medical services	2 new medical services	Performance matched the target
Customer	Improve patient experiences	5% negative reviews	3% negative reviews	Reduce negative reviews by an additional 2% through improving patient experiences
	Increased public awareness as an industry leader	70% public awareness	80% public awareness	Improve public awareness by an additional 10%
Financial	Increase profits	6% profits increase	10% profits increase	Improve profits by an additional 4%
	Increase revenue	11% revenue increase	16% revenue increase	Increase revenues by an additional 5%

 

As a medical facility, Florida South Hospital is keen on the four perspectives in the balanced scorecard as performance measures. Firstly, a review of the learning and growth perspective shows that the facility should subject 30% more personnel to skills training while also improving human capital ROI by 5%. Secondly, a review of the internal business processes perspective shows that an additional 2 acquisitions are required to reach the target. Thirdly, an evaluation of the customer perspective shows that the negative patient reviews should be reduced further by 2% while the public awareness should be increased by 10%. Finally, a review of the financial perspective shows that the profits were less than the target by 4% while the revenue was less than the target by 5% (see table 3). These results show gaps in the four perspectives thus requiring strategic management attention Organizational Analysis Essay Discussion Paper.

Part 4: Leadership Recommendation

It is clear that strategic changes are necessary in Florida South Hospital to address the existing gaps. To be more precise, there is a need to address the gaps identified in the four perspectives. For change to be implemented, there is a need to align the organizational strategy with the performance targets. Firstly, the gaps in the learning and growth perspective should be addressed through two strategies. The strategies would entail increase personnel expertise by subjecting 30% more personnel to skills training, and optimizing human capital by increasing the ROI to 20%. Secondly, gaps in the internal business processes perspective should be addressed through increasing new acquisitions to 6. Thirdly, gaps in the customer perspective should be addressed by improving the patient experiences so that only 3% offer negative reviews, and increasing public awareness as an industry leader to 80%. Finally, gaps in the financial perspective should be addressed by increasing profits to 10% and increasing revenues to 16% (Robbins & Judge, 2012)Organizational Analysis Essay Discussion Paper.

Part 5: Leadership Implications

The gap analysis makes it clear that changes are necessary within the medical institution to achieve the desired outcomes. However, it is important to note that the identified gaps cannot be addressed without applying unique leadership competencies. In this case, the gaps are best addressed through innovative leadership that could be challenging and complex for the facility’s leaders. For that matter, the leaders responsible for the changes should be competent in ensuring that the gaps are addressed. Four competency quadrants would be necessary for these leaders. Firstly, they should be strategists with the capacity to demonstrate exceptional leadership abilities and skills, able to lead others, able to facilitate high-impact decision making, able to shape collective thought, able to offer thought leadership, and able to present a compelling vision. Secondly, they should be capability builders who build and maintain high impact networks, create and maintain high performance teams, facilitate knowledge management, facilitate development, learning and improvement, and create an environment that enhances innovation. Thirdly, they should be matchmakers who are influencers, communicators, entrepreneurial thinkers, and comprehend the contextual environment. Finally, they should be achievers who have the capacity to achieve results, manage team and individual performance, build a culture of high performance, and motivate others to achieve superior performance (Northouse, 2012; Vlok, 2012). The identified competencies are necessary in innovative leaders who would be responsible for addressing the presented gaps and bringing about much needed strategic change Organizational Analysis Essay Discussion Paper.

References

Florida Hospital (2017). Florida hospital system. Retrieved from https://www.floridahospital.com/about

Gillespie, a. (2016). Foundations of economics. Oxford: Oxford University Press.

Kerin, R., Hartley, S. & Rudelius, W. (2014). Marketing (12^th ed.). New York, NY: McGraw-Hill Education.

Northouse, P. (2012). Leadership: theory and practice (6^th ed.). Thousand Oaks, CA: SAGE Publications.

Robbins, S. & Judge, T. (2012). Organizational behavior (15^th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Vlok, A. (2012). A leadership competency profile for innovation leaders in a science-based research and innovation organization in South Africa – International Conference on Leadership, Technology and Innovation Management. Procedia – Social and Behavioral Sciences 41, 209-226. Retrieved from https://ac.els-cdn.com/S1877042812009056/1-s2.0-S1877042812009056-main.pdf?_tid=ce1de965-9054-455a-8105-6c1bb059eb5a&acdnat=1542639095_41a294f7593a6b2f13cde3d2e03be3fe

Winston, W., Stevens, R., Sherwood, P. & Dunn, J. (2013). Market analysis: assessing your business opportunities. London: Routledge.

Required Deliverables Parts 1–3 of this five part assessment will guide the recommendations you make in Part 4, and help determine what form of leadership is needed in Part 5. Part 1: SWOT (Strengths, Weaknesses, Opportunities, Threats) or PEST (Political, Economic, Socio-cultural, Technological) Analysis Table. Part 2: Brief Organizational Assessment Narrative and Organizational Scorecard Table. Part 3: Brief Gap Analysis Narrative and Gap Analysis Table. Part 4: Executive Briefing Report. Part 5: Brief Leadership Implications Narrative. Preparation Before you create and submit your Deliverables, select a familiar health care organization to use in each assessment in this course. Choose the organization where you currently work, an organization where you have previously worked, or an organization where you might like to work in the future. Directions Conduct an organizational analysis for your selected organization. Incorporate each of the following parts and be sure you carefully read the requirements for each. Part 1: Environmental Assessment Conduct a brief environmental analysis using a tool such as SWOT or PEST and summarize your findings in table format. You may choose to do both a SWOT and a PEST (or other) analysis, but you are only required to do one. Include impact from the Affordable Care Act in your analysis. Part 2: Organizational Assessment Create a table based on your internal analysis of the organization\’s mission, vision, values, culture, and strategic direction. Then, write a brief narrative in which you explain the organization\’s mission, vision, values, and culture, as well as the current strategic direction. Apply a framework such as the organizational, or balanced, scorecard to measure performance relative to the strategy. Indicate if the strategy fits the external environment. You may use any table format you wish, but be sure you include 1–2 priority performance indicators, internal benchmarks or targets (be sure you include financial and quality targets), and the four categories. Note: Part 2 is comprised of your brief narrative and the organizational scorecard in table format. Part 3: Gap Identification Select 1–2 priority performance indicators within each of the four major categories: business operations, finance, customer satisfaction, and organizational learning and growth. Identify the performance measurements and internal benchmarks or targets for each of the priority performance indicators. Be sure you include financial and quality targets. Use a table similar to the organizational scorecard to identify the gaps between desired and actual performance. Be sure you integrate the strategic direction and scorecard into your gap identification Organizational Analysis Essay Discussion Paper.

ORDER YOUR PAPER HERE

Conduct a gap analysis of actual to benchmark or target outcomes. Refer to and integrate the organizational strategic direction and scorecard. Briefly explain any additional gaps you identified between stated organizational values and actual culture. Note: Part 3 is comprised of your gap identification table and a brief narrative. Part 4: Leadership Recommendation Write an executive briefing report in which you clearly and concisely outline evidence-based recommendations to close the identified gaps and better align with organizational strategy and targets. Include within your recommendations the resources that will be needed, such as human, financial, technical, and so on. Be sure that you reference your resources to support your recommendations. Keep in mind that this is an executive briefing report; you want to be thorough while still being concise. Reference a minimum of five resources in this assessment. Look for professional, scholarly research articles on improving performance in health care organizations, how the Affordable Care Act is affecting health care organizations, and other related topics to use in guiding the recommendations you will make to close the gaps you have identified. Part 5: Leadership Implications Write a brief narrative in which you explain the role of the organization\’s leader with regard to shaping strategic direction, aligning organizational values and culture, and managing change. What are the critical success competencies needed to achieve desired organizational outcomes? Cite your resources to support your statements. Additional Requirements Structure: Include a title page, table of contents, and reference page. Length: There is no required number of pages. Your length will vary depending on the organization you use. Begin each part of the briefing report on a new page. Your goal—and your challenge—is to provide as much detail and information as possible in a direct and concise way. References: Cite at least five current scholarly or professional resources. Format: Use APA style for citations and references only. Otherwise, follow the formatting and style conventions of an executive briefing report. Use headings and subheadings as appropriate for a professional document. Font: Times New Roman font, 12 point. Organizational Analysis Essay Discussion Paper