Health Organization Evaluation Paper
Health Organization Evaluation
Banner Health
Introduction
Banner Health is non-profit health organization that is headquartered in Phoenix, Arizona. Banner health is recognized as one of the largest health care system serving the citizens in United States. In addition, Banner Health serves the communities in 28 hospitals, six states, and three academic medical centers with more than 70,000 employees (Rolfe, Ramsden, Banner & Graham, 2018). The health organization has shown massive growth in the expansion of clinics and health centers thus building a better network. Banner also participates in donations by giving $87 million dollars yearly to the community they serve. Health Organization Evaluation Paper
A Description of Banner Health
Banner Health is an American based health system providing several health care services including family clinics, a nursing registry, home care as well as medical equipment services. Additionally, Banner Health provides specialized programs like multiple-birth deliveries, behavioral health services, organ transplants and rehabilitation services. Banner Health is made famous by the major programs of health they offer including rehabilitation, surgery, neurosciences, medical imaging, medical education, heart care, cancer care, critical care and obstetrics. Banner Health is well known due to its commitment to demonstrating and possessing trustworthiness, high level of integrity, honesty and reliability (Rolfe, Ramsden, Banner & Graham, 2018). Additionally, Banner Health is committed to making health care easier to make the lives of the communities better. Since Banner Health is a non-profit organization, they are committed to provide health care to the community they serve rather than making profits.
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Organization’s Overall Readiness
Banner Health is addressing its network growth by expanding their healthcare delivery locations across their territories. The healthcare organization is also moving rapidly to adapting value-based reimbursement models in readiness to meet all the needs of the American ci9toizens in the next 10 years. In addition, they are preparing for future healthcare of the communities by opening up several medical service facilities, urgent care, gastroenterology, and doctors appointment services like OBGYN. Adoption of value based reimbursement models will therefore reward value as opposed to volume by bringing a better percentage of clinical and financial risks from the patients to the providers (Mathur & Sutton, 2017). In addition, the models will increase efficiency, improve the quality of health care provided as well as reduce the medical cost considerably. The programs will be majorly focused on tactics of management of population, quality, efficiencies, members’ engagement and cost. Most health systems are dedicated shifting to value from volume since the patient is the most important stakeholder in the healthcare system. Banner health has therefore focused on value by minimizing the cost of health care as well as making better health outcomes while pursuing continuous quality improvement. Health Organization Evaluation Paper
A Strategic Plan to Address Issues Pertaining to Network Growth, Nurse Staffing, Resource Management, and Patient Satisfaction.
Banner Health has formulated a strategic plan that includes patient satisfaction, nurse staffing, management of resources and strategic growth. The needs of health care are increasing thus forcing Banner Health to create other health care facilities in response to the current demand from the community they serve. The organization has therefore planned to construct comprehensive medical centers that are convenient and affordable to their patients (Perrin, 2016). In addition, different regions are fast growing hence the demand for Banner Health to provide to their members and their patients with accessible servicers when they are in need.
Secondly, Banner Health is dedicated to promoting patient satisfaction by offering the patients new and powerful schemes to freely share their experiences as well as expectations. The organization has therefore provided telemedicine that enables interactions between physicians and the patients (Mathur & Sutton, 2017). The telemedicine provides therefore will help in promoting patient satisfaction by leveraging the interpersonal communication strategy.
Thirdly, Banner Health has formulated a nurse staffing approach that will boost service delivery in healthcare. The organizational management has acknowledged the importance of nurses in the operations of the health facilities. In addition, the nurses play a big role in the improvement of patient outcomes. Nurses are the backbone of patient and therefore Banner Health has accredited their irreplaceable role by giving them safest care and best working terms (Perrin, 2016). Additionally, Banner Health is trying to maintain a reasonable patient to nurse ratio to prevent overworking the nurses.
Potential issues within organizational culture and how they might affect aspects of the strategic plan
Banner Health being one of the largest non-profit organization in America, it holds closely the belief of the organizations strength as well as the capability to deliver its mission for making health care accessible to the community. Holding on to the organization culture therefore excludes the employees from the decision making process thus limiting the implementation of the strategic plan. The organizational culture in Banner health therefore impacts the strategy chosen by the organization. In addition, the organization makes choices regarding their beliefs and culture that should be followed by all the employees (Perrin, 2016). As a result, the culture influences the daily operations of the organization thus influencing unacceptable behaviors in the company. Therefore, it is crucial for Banner Health to bring all the stakeholders on board including the employees when formulating such strategic plans. Organizational culture contributes to implementation of strategic plan greatly. However, when an organization fails to involve the employees, when formulating them, it may lead to dubious outcomes.
A Model that could be used to Support the Implementation of the Strategic Plan for Banner Health
Banner Health is committed to implementing the goal-based strategic planning model to support their strategic plan. Goal-based strategic planning is the best model since it focuses on major opportunities and challenges facing the organization. The planning team will therefore revisit the mission, vision and the core values of the organization. In addition, the organization will evaluate the strengths and weaknesses affecting their activities. Basically, goal-based strategic plan involves stating first the mission statement of the organization (Collier, Ewing & Cooper, 2020). After developing a mission statement, goal-based strategic plan requires the organization to develop an action plan to meet their goals. Therefore, Banner Health will identify their goals along with strategies through the use of goal-based strategic plan. In addition, Banner health will be able to identify their goals through strategies and action plans by including those responsible for execution as well as the resources required. Health Organization Evaluation Paper
Conclusion
Banner Health has evidently formulated the necessary changes to remain one of the largest health systems in America. In addition, Banner Health is committed to provide cost-effective and quality in the 10 years to the community. Evidently, Banner Health has shifted its focus to a value-based reimbursement from a performance based reimbursement to reduce the healthcare cost as the formulate outcomes in health outcomes. Banner Health has also improved their services by in patient satisfaction, resource management, nurse staffing as well as network growth. Lastly, the organization is striving to remain the best healthcare industry in the United States by offering the best services to the community as well as ensuring patient’s satisfaction is achieved.
References
Collier, P. M., Ewing, M. T., & Cooper, H. B. (2020). Balancing creativity and organizational performance in an advertising agency network: A case study. Journal of Marketing Communications, 1-25.
Mathur, S., & Sutton, J. (2017). Personalized medicine could transform healthcare. Biomedical reports, 7(1), 3-5.
Perrin, K. K. M. (2016). Principles of Health Navigation. Jones & Bartlett Publishers.
Rolfe, D. E., Ramsden, V. R., Banner, D., & Graham, I. D. (2018). Using qualitative Health Research methods to improve patient and public involvement and engagement in research. Research involvement and engagement, 4(1), 1-8. Health Organization Evaluation Paper