Health Organization Evaluation Discussion Paper
Health Organization Evaluation
In the United States, the provision of medical care and the advocacy for good health are both significantly influenced by the work done by various healthcare institutions. Because of the comprehensiveness of their strategies to address challenges including human resources, infrastructure, and client experience, several of the institutions have already demonstrated their preparedness. Despite this, these organizations are also struggling with a variety of other problems. Many different models and theories might be used to tackle the challenges. Instead of focusing on making a profit, Banner Health has made it a priority to serve the communities it is responsible for by providing quality medical treatment Health Organization Evaluation Discussion Paper.
Overview of Banner Health
Banner Health is a non-profit health care organization in the United States that was established in 1999 and has its headquarters in Arizona. It oversees the operations of thirty hospitals and several other types of institutions in six different states. This healthcare organization employs more people than any other single employer in the state of Arizona and is among the major employers in the whole country. The mission of Banner Health is to simplify medical treatment in order to improve people’s quality of life. The dedication of this organization to achieving its goal is shown by the fact that it places a consistent emphasis on enhancing the quality of care provided to patients as well as the services and amenities available to the public as a whole (BannerHealth, n.d.). It offers basic medical treatment including urgent care, diagnostic imaging, outpatient surgery, pediatric care, geriatric care, and specialty care.
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Health Organizational Readiness
Banner Health’s goal is to streamline health care so that people’s lives may improve. The company is now undergoing a cost-cutting program in order to accomplish this purpose. If successful, this initiative will allow the system to invest in new projects, including an affordable care institution and a system of community-based outpatient centers. These new initiatives will enable Banner to better organize, regulate, and integrate care delivery, which will result in an improvement in population wellbeing (Dahlen & Bailey, 2013)Health Organization Evaluation Discussion Paper The effort to cut costs is intended to concentrate on measures to lower the financial load that patients are facing, to boost overall efficiency, and enhance to the quality of care provided. These initiatives not only concentrate on lowering costs, but also make sure that patients receive high-quality treatment. Furthermore, the organization is working on making its services more accessible to most patients across the country.
As per the Office of Disease Prevention and Health Promotion (2020), access to care can be described as the timely utilization of personal medical services in order to obtain positive health outcomes. Insurance, availability of services, and promptness of treatment are the cornerstones of health care access. Banner Health is committed to providing its patients with better healthcare insurance and access to a wider range of medical services, including gastroenterology, pediatric, and obstetric care.
Strategic Plan of Banner Health
For Banner Health to accomplish this readiness plan, they need a strategy that will address concerns relating to network growth. Expanding access to meet the ever-increasing demands of patients’ health care is the role of network growth. Both organic and inorganic methods may be used to accomplish this growth. The organization should establish more medical facilities in areas where they predict population expansion (Ginter et al., 2018). Assigning the appropriate organizational leaders to manage and carry out this expansion initiative is necessary in order to provide support for the construction of new facilities. The acquisition of a health system in geographical regions where Banner Health intends to establish an immediate location is one way that inorganic development might be accomplished. In order to meet the requirements for nurse staffing, the firm must offer its employees training on a quarterly basis and provide them with several opportunities to take on leadership roles within the organization (Ginter et al., 2018)Health Organization Evaluation Discussion Paper. The demands of the nursing workforce should be addressed concurrently with resource planning. The organization has to develop policies that deal with nursing burnout, the right ratio of patients to nurses, and acuity-based staffing in order to deal with the issue of nurse turnover. Lastly, the organization has to make sure that the patient outcome is at the forefront of every program. This may be accomplished by using the tools provided by the six sigma methodology to collect feedback from patients on the care they receive and then employing that information to enhance the quality of care in the future.
Potential Issues within Banner Health System
The steadily increasing cost of health services is one of the major concerns that the healthcare sector continues to face. The Peterson Foundation forecasts that the total cost of healthcare, which accounts for both private and governmental expenditure, would increase by an annual rate of 5.5 % in the next ten years, leading to a surge from $3.6 trillion in spending in 2017 to $6 trillion in 2027. (Peter G, 2019). This escalating cost not only places a strain on the client but also sabotages any measures that the institution may attempt to implement in the future in order to improve health. Banner Health’s corporate culture is an additional risk to the success of the organization’s ultimate goals. When an institution does not prioritize cultivating a culture of inclusion, its staff members may report feeling less motivated to make decisions that would be in the best interest of their patients. When drafting this strategic plan, it is vital that Banner Health include all stakeholders, such as clinicians, leaders, patient advocacy groups, and so on. When the strategy is put into action, it will be more likely to meet the needs of all stakeholders Health Organization Evaluation Discussion Paper
Model to support Implementation of Strategic Plan
Lean Six Sigma is among the models proposed to be used to ensure that the strategic approach for Banner Health is implemented fully. This is the most effective technique for continuous improvement that may be used to achieve a good outcome for the patient. A five-step strategy is used by Lean Six Sigma in the healthcare industry to accomplish process improvement and enhance the quality of treatment provided to patients (American Society for Quality, 2018). The methodology known as define, measure, analyze, improve, and control (DMAIC) may be used in a wide range of contexts with the goal of enhancing process quality and was developed with the intention of promoting quality improvement. Banner Health will be equipped to clearly identify a problem, measure and evaluate it, establish improvement plans, and lastly have control measures to monitor the execution of the strategic plan using Lean Six Sigma.
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Conclusion
The provision of high-quality healthcare in the United States is largely dependent on the efforts of healthcare organizations. This study explored the preparedness of the Banner Health System by first reviewing two projects that the institution is doing to satisfy the needs of people in the next decade. . The paper explores the strategic plan to address concerns about network development, nursing staffing, resource planning, and patient satisfaction. The paper also evaluates how factors like culture and the growing cost of health care might hamper the successful execution of these strategic goals. Lastly, the paper recommends using the principles of Lean Six Sigma to assist in the execution of the strategic approach for Banner Health. Health Organization Evaluation Discussion Paper
References
Banner Health (n.d.) Home Page. Retrieved from: https://www.bannerhealth.com/about
Dahlen, D. & Bailey, C. (2013). Cutting Costs Without Cutting Corners: Lessons from Banner Health. Harvard Business Review. https://hbr.org/2013/10/cutting-costs-without-cutting- corners-lessons-from-banner-health
Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The strategic management of health care organizations. John Wiley & Sons.
Office of Disease Prevention and Health Promotion (2020). Access to Health Services. Retrieved from: https://www.healthypeople.gov/2020/topics-objectives/topic/Access-to-Health-
Peter G. Peterson Foundation (2019). Healthcare Costs for Americans Projected to Grow at an alarming High Rate. Retrieved from: https://www.pgpf.org/blog/2019/05/healthcare-costs-for-americans-projected-to-grow-at-an-alarmingly-high rate
American Society for Quality. (2018). The define measure analyze improve control (DMAIC) process. http://asq.org/learn-about-quality/six-sigma/overview/dmaic.html Health Organization Evaluation Discussion Paper
Rubric Criteria
Collapse All Rubric CriteriaCollapse All
Health Care Organization or Network
27 points
Criteria Description
Health Care Organization or Network
- Excellent
27 points
Health care organization or network is clearly and accurately described.
- Good
22.95 points
Health care organization or network is described. Some detail is needed for clarity.
- Satisfactory
20.25 points
Health care organization or network is summarized. Some information is needed. There are minor inaccuracies related to the representation of the organization or network. Health Organization Evaluation Discussion Paper
- Less Than Satisfactory
17.55 points
Health care organization or network is partially presented. There are significant omissions and inaccuracies.
- Unsatisfactory
0 points
Health care organization or network is not described.
Assessment of Overall Organizational Readiness
27 points
Criteria Description
Assessment of Overall Organizational Readiness
- Excellent
27 points
Assessment of overall organizational readiness is described in detail. Degree of organizational readiness is established. Strong evidence and rationale support the assessment.
- Good
22.95 points
Assessment of overall organizational readiness is described. Degree of organizational readiness is generally established. Some evidence or rationale is needed for support.
- Satisfactory
20.25 points
Assessment of overall organizational readiness is summarized. Degree of organizational readiness is partially established. More information, rationale, and support are needed.
- Less Than Satisfactory
17.55 points
Assessment of overall organizational readiness is partially presented. There are significant omissions. Degree of organizational readiness is not established.
- Unsatisfactory
0 points
Assessment of overall organizational readiness is omitted.
Strategic Plan
36 points
Criteria Description
Strategic Plan
- Excellent
36 points
The strategic plan is well developed. Network growth, nurse staffing, resource management, and patient satisfaction are addressed in detail. The plan is supported with strong evidence and rationale.
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- Good
30.6 points
The strategic plan addresses network growth, nurse staffing, resource management, and patient satisfaction. Some evidence or rationale is needed for support.
- Satisfactory
27 points
The strategic plan generally addresses network growth, nurse staffing, resource management, and patient satisfaction. More information, rationale, and support are needed.
- Less Than Satisfactory
23.4 points
Strategic plan is partially presented. Plan contains major omissions. The plan fails to address issues outlined in the assignment criteria.
- Unsatisfactory
0 points
Strategic plan is omitted.
Identification of Issues in Organizational Culture
27 points
Criteria Description
Identification of Current or Potential Issues in Organizational Culture and Impact of These to Strategic Plan
- Excellent
27 points
Current or potential issues in the organizational culture are clearly identified. The potential impact of these on the strategic plan is thoroughly described and supported with evidence and rationale.
- Good
22.95 points
Current or potential issues in the organizational culture and the potential impact of these on the strategic plan are discussed. Some evidence or rationale is needed.
- Satisfactory
20.25 points
Current or potential issues in the organizational culture are generally discussed. The impact of these on the strategic plan is summarized. Evidence and rationale are needed to support claims Health Organization Evaluation Discussion Paper .
- Less Than Satisfactory
17.55 points
Current or potential issues in the organizational culture are partially summarized. The potential impact of these on the strategic plan is unclear. There are omissions and inaccuracies throughout.
- Unsatisfactory
0 points
Current or potential issues in the organizational culture and the impact of these to strategic plan are omitted.
Theory or Model to Support Implementation of Strategic Plan
27 points
Criteria Description
Theory or Model to Support Implementation of Strategic Plan
- Excellent
27 points
Theory or model to support strategic plan implementation is proposed. The theory or model demonstrates strong support for implementation of the strategic plan for the organization. Compelling rationale supports why the theory or model is the best choice.
- Good
22.95 points
Theory or model to support strategic plan implementation is proposed. The theory or model demonstrates support for implementation of the strategic plan for the organization. General rationale is provided for why the theory or model is the best choice.
- Satisfactory
20.25 points
Theory or model to support strategic plan implementation is proposed. The theory or model demonstrates some support for implementation of the strategic plan for the organization. It is unclear why this theory or model is the best choice. More information is needed.
- Less Than Satisfactory
17.55 points
Theory or model to support strategic plan implementation is partially described. It is unclear how the theory or model would support implementation of strategic plan for the organization.
- Unsatisfactory
0 points
Theory or model to support strategic plan implementation is omitted.
Thesis Development and Purpose
9 points
Criteria Description
Thesis Development and Purpose
- Excellent
9 points
Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.
- Good
7.65 points
Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose.
- Satisfactory
6.75 points
Thesis is apparent and appropriate to purpose.
- Less Than Satisfactory
5.85 points
Thesis is insufficiently developed or vague. Purpose is not clear.
- Unsatisfactory
0 points
Paper lacks any discernible overall purpose or organizing claim.
Argument Logic and Construction
9 points
Criteria Description
Argument Logic and Construction
- Excellent
9 points
Clear and convincing argument presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.
- Good
7.65 points
Argument shows logical progression. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative.
- Satisfactory
6.75 points
Argument is orderly but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis.
- Less Than Satisfactory
5.85 points
Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility Health Organization Evaluation Discussion Paper.
- Unsatisfactory
0 points
Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources.
Mechanics of Writing (includes spelling, punctuation, grammar, language use)
9 points
Criteria Description
Mechanics of Writing (includes spelling, punctuation, grammar, language use)
- Excellent
9 points
Writer is clearly in command of standard, written, academic English.
- Good
7.65 points
Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech.
- Satisfactory
6.75 points
Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed.
- Less Than Satisfactory
5.85 points
Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied.
- Unsatisfactory
0 points
Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used.
Paper Format (use of appropriate style for the major and assignment)
3.6 points
Criteria Description
Paper Format (use of appropriate style for the major and assignment)
- Excellent
3.6 points
All format elements are correct.
- Good
3.06 points
Appropriate template is fully used. There are virtually no errors in formatting style.
- Satisfactory
2.7 points
Appropriate template is used. Formatting is correct, although some minor errors may be present.
- Less Than Satisfactory
2.34 points
Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent.
- Unsatisfactory
0 points
Template is not used appropriately, or documentation format is rarely followed correctly.
Documentation of Sources
5.4 points
Criteria Description
Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)
- Excellent
5.4 points
Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.
- Good
4.59 points
Sources are documented, as appropriate to assignment and style, and format is mostly correct.
- Satisfactory
4.05 points
Sources are documented, as appropriate to assignment and style, although some formatting errors may be present.
- Less Than Satisfactory
3.51 points
Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors.
- Unsatisfactory
0 points
Sources are not documented.
Total180 points
Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade.
Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following: Health Organization Evaluation Discussion Paper
Describe the health care organization or network.
Describe the organization’s overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best.
ou are required to cite a minimum of three sources to complete this assignment. Sources must be appropriate for the assignment and relevant to nursing practice.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Lopes Write. A link to the Lopes Write technical support articles is located in Class Resources if you need assistance. Health Organization Evaluation Discussion Paper
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